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Transforming regulatory content for enhanced user-experience

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Industry: Publishing

Offerings: Learning and Content Services

Business Case

A primary governmental administrative body that regulates a key sector in India wanted to migrate its content repository of over 4,000 digital documents to eBooks with cross-reference and cross-link content.

Solution

The content from 4,000 digital documents was quality-checked, indexed, and character-encoded before being made live.

Benefits

70% increase in accessibility and search for portal users. Less than two seconds PCP for all pages and finally, 30 percent increase in m2m efficiency through regular updates for forms, notifications, and circulars.


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